Privacy Policy for Amy B's Bouquets

At Amy B's Bouquets, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines what data we collect, how we use it, and your rights in relation to that data.

1. Information We Collect

We collect the following information when you interact with our website:

• Your name, email address, phone number, and delivery details when you fill out a contact or order form.
• Payment information (processed securely via Stripe — we do not store your card details).
• Anonymous website usage data via Google Analytics (e.g., page views, location, device type).

2. How We Use Your Information

Your information is used for the following purposes:

• To process and deliver your bouquet orders.
• To respond to any enquiries you send us.
• To take secure payments using Stripe.
• To improve our website using insights from Google Analytics.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, your delivery details will be shared with trusted delivery services like the Post Office to fulfill your order.

4. Keeping Your Data Secure

All personal data is stored securely and handled in accordance with UK GDPR. We use industry-standard security practices and ensure that any data passed to third parties (e.g., Stripe, postal services) is transferred securely.

5. Google Services

Our website uses Google Analytics to understand how visitors use our site. We may also use Google Search Console and Google My Business to improve our online presence. These services may collect anonymous usage data via cookies.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To make such a request, please contact us using the details on our website.

7. Contact Us

If you have any questions about this policy or how your data is handled, please contact us.

This policy was last updated on 22 June 2025.